Terms of Service
Last updated: 14 May 2026
Welcome to Ground Zero Coffee Roasters. By accessing or using our website and placing orders, you agree to be bound by these Terms of Service. Please read them carefully.
1. Eligibility
You must be at least 18 years of age to use this website and place orders. By using our services, you represent and warrant that you meet this requirement.
2. Products & Descriptions
We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not warrant that descriptions or other content are error-free. Actual product packaging and appearance may differ slightly from what is shown on the website.
3. Ordering & Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive an order confirmation from us. We may cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
4. Pricing & Payment
All prices are listed in Indian Rupees (INR) unless stated otherwise and are inclusive of applicable taxes where indicated. We reserve the right to modify prices at any time without prior notice. Payment must be completed at the time of ordering through the available payment methods.
5. Shipping & Delivery
We aim to dispatch orders within the timeframe indicated at checkout. Delivery timelines are estimates and may vary depending on your location and the shipping provider. Risk of loss passes to you upon delivery. We are not liable for delays caused by shipping carriers, weather, or other events beyond our control.
6. Returns & Refunds
Please refer to our Refund & Cancellation Policy for details on returns, exchanges, and refunds.
7. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Ground Zero Coffee Roasters or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorised access to our systems.
- Interfere with or disrupt the website or its infrastructure.
- Submit false or misleading information.
9. Limitation of Liability
To the maximum extent permitted by law, Ground Zero Coffee Roasters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or purchase of products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Ground Zero Coffee Roasters, its owners, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, please contact us:
- Email: groundzerocoffeeroaster@gmail.com
- Phone: +91 9763862139
- Address: Flat no 1, Kamalkunj Apartment, Patil Lane, No.2, College Rd, Nashik, Maharashtra 422005