Privacy Policy
Last updated: 14 May 2026
Ground Zero Coffee Roasters (“we”, “us”, or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address when you place an order or create an account.
- Payment Information: Payment details are processed securely through our third-party payment processor. We do not store your full card details on our servers.
- Usage Data: Pages visited, time spent on the site, browser type, device information, and referring URLs.
- Cookies & Local Storage: We use cookies and similar technologies to maintain your session, remember your cart, and improve your browsing experience.
2. How We Use Your Information
- To process and fulfil your orders.
- To communicate order confirmations, shipping updates, and support responses.
- To personalise your shopping experience.
- To improve our website, products, and services.
- To comply with applicable legal obligations.
3. Cookies
Our website uses essential cookies to keep your cart and session active. We may also use analytics cookies to understand site usage. You may disable cookies through your browser settings, but doing so may affect certain functionality.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Payment processors, shipping partners, and hosting providers who assist in operating our store.
- Legal Requirements: When required by law, court order, or governmental regulation.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data by contacting us.
7. Your Rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: groundzerocoffeeroaster@gmail.com
- Phone: +91 9763862139
- Address: Flat no 1, Kamalkunj Apartment, Patil Lane, No.2, College Rd, Nashik, Maharashtra 422005